Terms of Service
LaluceNatz Terms of Service: Your Stage’s Legal Guardian
Precision in Light, Clarity in Partnership
🎯 1. Creative Contract for Visionaries
By using lalucenatzonline.com, you’re joining 32,000+ production professionals who trust our Triple-Shield Promise:
✅ Legal Precision - Terms crafted by entertainment tech attorneys
✅ Creative Freedom - Modify/Rent/Cross-border use rights built-in
✅ Risk Mitigation - Monsoon/Frost/Vibration damage coverage
⚡ 2. Hardware Performance Covenant
Stage-Specific Warranties
Product | Core Coverage | Real-World Protections |
---|---|---|
Moving Heads | 3 yrs motor + optics | 50,000-mile road tour endurance |
Laser Systems | 5 yrs diode array | Free recalibration post-shipping |
Control Consoles | Lifetime firmware | 48hr advance replacement |
*Exclusions: Physical impact damage, 240V+ voltage surges, desert sand ingress
🔄 3. No-Panic Returns Protocol
30-Day Creative Reset Guarantee
-
🚀 Flash Replacement: Defective unit? New gear ships same-day + prepaid return
-
⚠️ Non-Returnables: Custom DMX cables, opened haze fluid, B-stock
🌍 4. Global Touring Rights
What You CAN Do:
✨ Modify firmware for bespoke shows (API access included)
✨ Stream content with our lights (brand tag optional)
What DIMS Your Rights:
❌ Reverse-engineer patented optical engines
❌ Resell as counterfeit products
❌ Use in pyro zones without our safety audit
📜 5. Transparent Legal Architecture
Humanized for Creatives:
-
Payment Security: PCI-DSS Level 1 + 3D Secure
-
Data Ownership: Your show designs remain yours forever
-
Dispute Resolution: Backed by Global Stage Tech Arbitration Guild
🔍 6. Production Manager’s FAQ
**Q: Who handles Brazilian tour customs?** A: We do! Included in **Global Roadie Package** (orders >$5K). **Q: My festival has unstable power—protected?** A: All units auto-sense 90-240V. Use our [Power Stability Calculator] for complex grids.
⚖️ 7. Evolution With Your Craft
Terms updated quarterly featuring:
-
Artist Voice Program: Suggest changes at info@lalucenatzonline.com
-
Compliance Radar: Real-time CE/FCC/ROHS updates in your dashboard
Your Show’s Legal Spotlight Partner